Local Accidents. Global Support.
Seamless Claims.
Travel emergencies don’t follow a schedule, and neither do we. From arranging medical transport to handling claims quickly and clearly, Robin Assist combines human compassion with smart technology to act fast when it matters most. These real stories show how we help travelers feel cared for and get back on track, wherever they are in the world.
Hi Luyi- I just wanted to share my appreciation for all your assistance getting my mother transferred into the hospital, the on-going communication, and the ease of our repatriation back home. She is doing so much better with almost a full recovery. I was able to take her to see her doctor in Cincinnati prior to my return home to Phoenix. She got a clean bill of health with a few follow up items. You and the rest of your team really made this whole process so much easier and as stress-free as possible. I hope that all your clients get the same service as we did. Thank you again!
Christina
thank you again for all your amazing help. Couldn’t have ever done it without you and your amazing team!
Ephraim
Thank you so much you guys have been amazing! I will be recommending you to all my friends who travel and also use you guys every time. Is there a way I can leave a google review for your business? Thanks so much
Ryan
Good morning Micheal. Thanks for the update etc. I’ll provide the necessary information you require. I’m still waiting to hear from flight center and I’ll forward to you the correspondence when it comes through so this can be adjusted. I’ll obtain the relevant documents/ information re: accommodation. Ect. Feeling blessed and grateful to be assisted home and truly appreciate the value of travel insurance! Recovery will take time but will get there.
David
Dear Sir, greetings of the day. This is to confirm receipt of $231.96 in my bank account today. I wish to appreciate and thank for quick settlement of my above claim.
Manohar
Hi Anthony, that’s good to know about the photos – and they took approx half of the security deposit. Surprised they didn’t take the whole 300 euro. That’s great news! Thanks very much for the approval. It’s been a swift and pleasant experience regarding the claim.
Ryan
Hi All, I’d like to THANK YOU for the quick assistance in the claim process and providing the e-check. It is greatly appreciated that the claim was quickly resolved.
Sundar
I arrived home yesterday. Before to many days pass, the flights, hotels and incidents along the way, I want to express my appreciation and gratitude for all that you did. Especially that you made me feel that I was not lost in something called “insurance “. May all your days be filled with blessings and the prayers of those you helped.
Joseph
I can tell you that the difference between Robin Assist and our previous emergency service has been dramatic. Their response time, competency, and reliability are exceptional—they work at double the speed with better results all around.
Chris
Thank you, And i would just like to say the service with your company has been wonderful and so easy whilst having to deal with this all. Thank you to the staff that have already assisted us.