While we can’t stop accidents from happening, we make sure if something does happen, you’re taken care off.
During a crisis, we work closely with our international consultant network to provide support domestically and abroad, with local knowledge and proportionate best practices.
For claims in which customers have to file for reimbursement of prepaid expanses
We’ve all been there, right? Travel disruption, travel interruptions, travel cancellations. There’s nothing worse than your plans changing at a moment’s notice and being stuck somewhere unprepared.
When reporting your claim we will need to gather some key information from you:
Under what circumstances did the incident happen?
When and where did the incident happen?
Who was involved and how were they affected?
To ensure your claim is handled efficiently, we may request the following documents to support us in the review of your claim: