Robin Assist is a claims handling and assistance service platform that provides a variety of assistance coverage designed to create a seamless travel insurance experience for your customers.

Our innovative tech-driven approach to claims and assistance handling enables businesses who partner with Robin Assist to provide their travelers with 24/7 travel support to mitigate travel risk; and with the help of the Robin Assist team, support is available to travelers worldwide.

In short, stuff happens. But if it happens to your travelers, don’t worry – you’ve got us.

Robin Assist is designed for travel insurance companies who are in need of a claims handling and assistance service platform dedicated to their customers.

Our Robin Assist team provides 24/7 service to your customers, enabling businesses to provide a seamless travel experience.

Robin Assist is a service platform that can be seamlessly integrated into your website or hosted on a dedicated page, for your customers’ claims and emergency assistance services.

With Robin Assist, filing a claim is easy to do, with just three steps on your mobile device or desktop.

To file a claim, all you need is your policy number, and our system will populate your information from our existing records. From there, users will fill out a couple of questions about their claim, and digitally sign for consent.

We provide settlement in over 140 currencies via e-check, online payment services, wire, ACH, BACS, SWIFT and SEPA

If your business is looking for a fully integrated, seamless in-house claims and 24/7 assistance experience for your customers, Robin Assist can surely benefit you!

With immediate multi-channel communication, and a friendly, tech-driven approach to assistance and claims, we offer unparalleled service and customization to your businesses and customers’ individual needs.

Interested in becoming a Robin Assist partner? Click “GET IN TOUCH” to speak to a Robin Assist hero today!